Ireland, UK & EU · Remote response
Microsoft 365 Email
Hacked?
I investigate compromised accounts, stop the abuse, and get your email back under control — then harden the tenant so it does not happen again.
Microsoft-focused investigation and remediation for small and mid-size organisations across Ireland and the EU.
Typical situations
- Mailbox sending spam or phishing without the user's knowledge
- Suspicious inbox rules or silent external forwarding
- Email spoofing complaints from customers or partners
- Sign-in alerts from unfamiliar locations or devices
- Need a second opinion after an internal investigation
How it works
- Quick intakeYou describe the issue. I ask focused questions to understand the scope.
- ContainmentStop active abuse and lock down compromised access immediately.
- HardeningClose the gaps that allowed the incident and reduce repeat risk.
How Iterik can help
Incident Response
Recover compromised Microsoft 365 accounts and stop active abuse.
Security Review
Identify weak points before they become incidents.
Tenant Hardening
Reduce exposure through stronger Microsoft 365 security controls.
SPF, DKIM & DMARC
Protect the business domain against spoofing and impersonation.
Why organisations contact Iterik
- Microsoft 365 specialistNot a general IT provider — every engagement is focused on M365 identity and email.
- Direct access to the investigatorYou deal with the person doing the work, not a helpdesk or account manager.
- Clear explanation of what actually happenedNo vague reports. You get a plain account of the incident and how it occurred.
- Practical remediationFixes that get implemented — not a list of recommendations that never get acted on.